In development

Every ticket, visit and door, in one place.

GridPoint is field service software for low-voltage, access control and smart building companies. The office, the technicians and the customers each get an app made for them, working on the same tickets, schedule and invoices.

Get in touch See the apps

GridPoint Ops home screen: stat tiles, a ticket table with Assign buttons, a Needs attention list and technicians with their status.

Three apps, one set of tickets

A change in one shows up in the others. Nobody types the same thing twice.

GridPoint Ops

For the office

Tickets, Dispatch, customers and sites, estimates, invoices and payments. Home shows what needs a person today.

GridPoint Field

For technicians

The day's stops, one big button for the next step, notes, photos, parts and signatures. Owners get Ops on the go.

GridPoint Portal

For customers

Ask for service in their own words, see who's coming, sign estimates, pay invoices and open their doors.

Ops · Dispatch

Book the day on a timeline and a map

Drag a ticket onto a technician. GridPoint checks skills, hours and drive time first.
Routes on the map, with parts pickups as stops along the way.
The agent suggests who should go next. You accept it with a click, or don't.

GridPoint Dispatch: unscheduled tickets on the left, a timeline of five technicians in the middle and a map with routes on the right.

Made for the phone, and for outdoors

Big buttons for gloves, a high-contrast Sunlight look, and taps that are saved when the signal drops.

GridPoint Field: a technician's Today screen with the next visit and an I've arrived button. — **Field** · The technician's day, one step at a time

Ops on the go: visits today, who is running late, unassigned tickets and each technician's status. — **Ops on the go** · The owner's board from the truck

GridPoint Portal in a service company's colors: ask for service, an estimate to review, an invoice to pay and today's visit. — **Portal** · In the service company's own logo and colors

Built for the trade

Not a general field service app with plumbing in mind. These come in the box.

Door access

Connects to your customers' access control systems: open a door, check its status and manage who gets in, from the same app.

Installed equipment

Every camera, reader and panel on site, with warranty, cable runs and a QR label customers can scan to report a problem.

Stock and vans

Warehouse, van and job-site stock, purchase orders, and parts set aside for the job they belong to.

Getting paid

Deposits, milestones and a pay page by card or bank. Technicians can take payment on site with a QR code.

An agent that asks first

It reads email into tickets, drafts estimates and suggests bookings. Nothing changes until a person clicks.

Works without signal

Basements and mechanical rooms are normal. Field keeps working and sends everything when it's back online.

Interested?

GridPoint is being built now, starting with our own service work. If you run a low-voltage or access control company and want to hear when it's ready, send a note.

Send a message